To Inform Families First

When emergencies happen

Ambassador Spotlight: Melissa Giordano

by Jennifer Mitchell

Posted in: Ambassador Spotlight
Posted on Jun 1, 2018

Any mom will tell you that you don’t stop being a mom just because your child reaches a certain age. You will always want to protect them, care for them and hold their hand through the darkest nights. Many mothers will tell you some of their hardest moments as a parent were knowing they could not be with their child who was going through something traumatic. Our children are little pieces of us walking around outside of our bodies, and when they hurt, we hurt. This was never more true than the night our next TIFF Ambassador, Melissa Giordano, almost lost her son.

Melissa’s son was 28 years old the night of his accident and no longer lived at home. So she had no way of knowing that he had not made it home that evening. She did not find out until eight and a half hours later when the hospital finally called to tell her he had been brought into the Emergency Room. By then, she was told, he was in “stable condition.” To Melissa, “stable” meant he could go either way, that they were not yet out of the woods. Additionally, she was told they were taking him to the trauma floor.

What had happened to her son that a trauma unit needed to care for him? Why had she not been notified all night? In the moment, of course, Melissa only cared about one thing: getting to her son’s side as soon as possible. She raced to the hospital with no idea what she could expect to find. She eventually discovered that her son had been in a rollover accident and knocked unconscious. Having been in and out of consciousness all night, no one at the hospital thought to ask him about calling someone.

Once he was home and healing from his concussion, along with multiple cuts and bruises, Melissa began to question the lack of communication. Why had no one called earlier? What if he had not survived? Why had she been robbed of the opportunity to sit by her son’s side through that horrifying night in the hospital? Melissa realized that going back to the hospital demanding answers might not resolve this for her. She discovered TIFF through Facebook and reached out, just to say she wished she’d known about this sooner. If only there had there been appropriate Emergency Response Information in place, if only there had there been a protocol, both at the scene of the accident and at the hospital… if only, if only. Through her experience, Melissa sees the need for this incredibly simple system. She tries not to think too much about that horrific night and instead is thankful her son survived, that she still has him with her.


As parents, we always wish we could do more for our children. When that possibility is robbed from us, there is an injustice that leaves a hollow place. TIFF’s Initiative is working hard to leave no more room for doubt. If you have not yet registered your name in our system, please do so immediately. If you already have, please encourage your friends and family to do so as well- it’s fast and free and could truly empower your loved ones to be by your side in the event of an emergency. How could TIFF’s Initiative make a difference in your life? Tell us your story, become a TIFF’s Ambassador and make a difference. Be the change you want to see.

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